Hello There!
We are RASTRO SAFARIS,
Travel with us!
We are RASTRO SAFARIS,
Travel with us!
Welcome to Rastro Safaris and Travel. These Terms and Conditions outline the rules and regulations for the use of our website and the services we provide. By using our website, making a booking, or engaging with our services, you agree to comply with these terms.
At Rastro Safaris, we are passionate about delivering authentic and unforgettable travel experiences in Kenya. Founded by Risper, a proud Kenyan with extensive expertise in safari and travel, and Kubwimana Martin, a visionary from Burundi, we have combined our knowledge and love for Kenya to create tailor-made safaris and adventure tours.
We offer a wide range of experiences, from iconic national parks to hidden gems and untouched wilderness areas. Our goal is to provide travelers with not just a tour, but a journey into the heart of Africa, creating lasting memories through personalized services and expert knowledge.
We specialize in the following services:
Booking Process: To make a booking, clients must provide necessary details such as trip dates, tour preferences, and traveler information.
Payment Terms: Full payment or a deposit may be required upon confirmation of the booking. Payment can be made via secure online methods or through bank transfer.
Cancellation: If a booking is canceled, the cancellation policy will apply as stated in the specific tour details. Please contact us for more information regarding cancellations and refund policies.
Travel Documentation: It is the responsibility of the client to ensure they have all the required travel documents, such as visas, passports, and any medical certifications.
Health and Safety: We recommend that clients consult with their healthcare provider regarding necessary vaccinations and medical precautions before embarking on any tour.
Behavior: Clients are expected to behave in a manner that respects the culture, wildlife, and local communities during their tours. Any behavior deemed disruptive may result in termination of the service without a refund.
Website Access: By accessing our website, you agree not to use it for any illegal activities or actions that could harm, disable, or impair the website’s functionality.
Intellectual Property: All content on the website, including text, images, and logos, is owned by Rastro Safaris and is protected by copyright laws.
Links to Third-Party Sites: Our website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content.
Service Quality: While we strive to provide exceptional services, we cannot be held liable for any unforeseen events or disruptions, such as adverse weather conditions, strikes, or natural disasters.
Personal Belongings: Rastro Safaris is not responsible for the loss or damage of personal belongings during the trip.
We respect your privacy and are committed to protecting the information you provide. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
Rastro Safaris reserves the right to update or change these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of the services will constitute acceptance of the updated terms.
These Terms and Conditions are governed by the laws of Kenya. Any disputes arising out of or in connection with the use of our services shall be subject to the exclusive jurisdiction of the courts in Kenya.
If you have any questions about these Terms and Conditions or need assistance with bookings, feel free to reach out to us:
Email: bookings@rastrosafaris.com
Phone: +254113882452
Website: www.traveltokenya.com
